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Frequently Asked Questions
Here is a list of our most frequently asked questions. You can click on a question to jump directly to the answer, or you can scroll through them all.
Can I order WEATHER GUARD® Products direct?
No. WEATHER GUARD Products are only available through fine industrial, contractor and truck equipment supply houses located throughout the U.S. and Canada. We also have distribution in Europe and Australia. Click here to find your closest WEATHER GUARD Truck Product Distributor. Click here to find your closest WEATHER GUARD Van Product Distributor.
Can I get my boxes keyed the same?
Yes, your WEATHER GUARD Truck Boxes can be keyed all the same. If you currently own boxes, you can purchase replacement lock cylinders from your local WEATHER GUARD Distributor. If you are purchasing new boxes, just ask your local WEATHER GUARD Distributor to order your boxes keyed alike. Click here to find your closest WEATHER GUARD Distributor.
Are there replacement parts available for WEATHER GUARD Products?
Replacement parts can be ordered through your local WEATHER GUARD Distributor. Click here to find your closest WEATHER GUARD Truck Product Distributor. Click here to find your closest WEATHER GUARD Van Product Distributor. Find the replacement part you need in our Replacement Parts Search in each product section.
What is the warranty for WEATHER GUARD Products?
We warrant that our products will be free from defects in material and workmanship for a period of three years from the date of purchase by the original retail purchaser. Click here for the details on our warranty.
Can I register my product?
Yes. Simply create an account or log-in to our Owners' Club, and then enter your product details to register your WEATHER GUARD product. Our product registration tool provides an easy way to manage all of your product and warranty information.
Can I register my key code?
Yes. WEATHER GUARD recommends registering all your key codes in order to keep them secure and prevent the expense of replacing a lock due to lost keys. Simply create an account or log-in to our Owners' Club and click on "Product Registration". Then enter your product details, including key code, to register your WEATHER GUARD key code.
Can I purchase a replacement key online?
Yes. WEATHER GUARD has formed a partnership with Simpley Keys to enable our customers to easily and conveniently purchase replacement keys online! Please remember, in order to purchase replacement keys, you must know your key code and which type of box do you have, (Saddle, Cross, Lo-Side, Hi-Side, or Pork Chop Box or All-Purpose Chest). Without a key code it may be necessary to replace the lock. One of the benefits of registering your products with us is that we can have your key codes ready when you need them and save you the expense of replacing your locks due to lost keys. Simply visit their website at www.simplykeys.com/weatherguard.
How can I become a distributor of WEATHER GUARD Products?
We sell our products through the finest industrial, contractor and truck equipment supply houses. If you would like to explore the possibility of becoming a distributor of our products, please send us an e-mail with your company information and why you want to be a distributor. Click here to e-mail.
Can your truck boxes be repainted?
Yes. The powder coating on our truck tool boxes and ladder racks makes an excellent undercoating. Click here for the instructions on how to repaint our boxes (the instructions are on the bottom of page two of this instruction sheet). See below for more details.
Note: Directions are in PDF file format. It is recommended that you have the most recent version of Adobe® Acrobat® Reader® installed on your system in order to view them.
Can I have boxes made to my specific dimensions?
Probably not. We do not custom make equipment unless there are some large (20+?) quantities involved. Click here to e-mail us if you have any questions.
All I have is my serial number. Can you tell me what box I have?
No. The serial number only tells us when your box was manufactured. The model number is on a decal located on the outside of the equipment or in some cases on the inside cover of the equipment.
Which trade shows does Knaack LLC. attend?
Click here for a complete list of trade show names and dates.